To cancel your subscription, simply send an e-mail to the following address, with your ID: contact@lespetitsmandarins.fr / contact@globespeaker.com

It all depends on your goals. "Standard" option is adapted to those who want to learn at their own pace without aiming at a certain level. "Student" option is great for those who are preparing for exams such as HSK or baccalaureate and wish to follow statistics on their progress. "Hybrid" option is intended for those who wish to have a human interaction while learning, as a boost or to ask questions on some grammar or vocabulary points to a coach.

For referrals, simply go to "My account", then to "Referrals".

After a new subscription, you should log out and log back in to get access to the content.

Les Petits Mandarins is an online learning platform, so there aren't any classes with teachers. But the "hybrid" option offers coaching sessions by video call with our great coaches.

No, subscription plans on the website are intended for individuals, but we do offer courses as part of the CPF. Find all our CPF courses here

Yes, all the subscriptions (monthly or annual) are automatically renewed on the date of subscription.

No, your progress is saved and you can pick up where you left off anytime.

Just click on "Get started for free" and then on "Offer a subscription".

Yes, but as our subscriptions are automatically renewed, it is necessary to send a cancellation email before the subscription date.

You can download all the corrections at lespetitsmandarins.com

You can consult audio resources on the site hatierchinois.fr

To unlock next steps, you need to subscribe and to complete every game of the step with at least 80% of success.

To get your certificates, go to ''My account'', tab ''Certificate''.

Pinyin is unlocked at the 20th step. When you unlock it, it will appear at each step.

It is not possible to pay using Wechat, but you can pay using Alipay.

An assessment test is available for every user at the 1st step.

Yes, with the options "Student" and "Hybrid".

Yes, Les Petits Mandarins allows you to prepare from HSK1 to HSK6.

By referring another user, you can get a 50% discount on the next month of your monthly subscription and a free month for your annual subscription.

No, currently it is not possible to print the vocabulary of the steps.

In order to play on the site, you need an account. Don't have an account yet? Go to the home page and click on "Sign up". Once you have registered, go to the site's home page, log in to your account, and then follow the steps below: 1 - Choose the language you wish to learn 2 - Select a section 3 - Choose a step 4 - Start a game

On the home page click on "Sign up" and then: 1 - Select a subscription 2 - Fill in your login details 3 - Validate your registration

The sound doesn't work, what can I do? Go to "My account", uncheck the box "Play HTML5 audio files". Uncheck the box "Play HTML5 audio files". On some phones, the silent mode turns off the sound completely. Try a normal mode.

It is possible that the problem comes from the default configuration of your browser. Depending on your browser, you can activate it by following the links below: - Safari: https://support.apple.com/en-gb/guide/safari/ibrwe2159f50/12.0/mac/10.14 - Chrome: https://support.google.com/chrome/answer/2693767?co=GENIE.Platform%3DDesktop&hl=en&fbclid=IwAR00xtoXWikZIsXVr3FUorg5F3DIjVeY8zZwnHYLZ2cqU3kR7O91xsgJ58U

Yes, you can take a course on our platform and take the BRIGHT or DCL exam as an independent candidate.

Yes, we have a tailor-made offer, simply contact us via the following form: https://globespeaker.com/en/contact