FAQ - Globe Speaker

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Icone Category Subscription
Icone Category Other
Icone Category Business training
Icone Category Support

Why is learning a foreign language important?

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Studying a foreign language opens doors both culturally and professionally. It not only improves communication with people from other cultures, but also develops cognitive capacity and intercultural understanding.

At what age is it best to start learning a foreign language?

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There is no ideal age to start. Children have a natural facility for learning languages, but adults can also learn effectively with the right methods and sustained motivation.

How long does it take to learn a foreign language?

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This depends on a number of factors: the target language, the desired level of proficiency, the frequency of lessons and personal practice. On average, it can take from a few months to several years.

What are the best methods for studying a foreign language?

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Effective methods include language immersion, regular practice, the use of a variety of resources (applications, books, foreign-language media), and interaction with native speakers.

Is it better to learn online or in class?

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It all depends on your learning style. E-learning offers flexibility and convenience, while traditional classes offer direct, structured interaction.

How do you maintain motivation when learning a language?

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Set clear goals, celebrate small victories, vary your learning methods and try to link language learning to your personal or professional interests.

Is it possible to learn a language without leaving home?

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Yes, thanks to our modern method and online resources, you can learn a foreign language effectively without having to travel.

Should you learn grammar or focus on oral practice?

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A balance between the two is ideal. Grammar provides a solid foundation, while oral practice improves fluency and confidence.

How do you overcome the fear of speaking a foreign language?

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Practice regularly in a non-judgmental environment, join conversation groups, and remember that making mistakes is a natural part of learning.

What are the long-term benefits of learning a foreign language?

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As well as the professional and educational benefits, studying a foreign language enhances memory, improves decision-making and can even have long-term cognitive benefits.

What are the difficulties in learning a foreign language?

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Learning a new language is always a challenge. And the French are often faced with a number of issues, such as the language barrier, fear of speaking, lack of practice, cultural differences, lack of time to study and maintaining motivation.

Which subscription would you recommend to start learning a language?

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It all depends on your goals.

  • The "Standard" option is adapted to those who want to learn at their own pace without aiming at a certain level.
  • The "Premium" option is great for those who are preparing for exams and certificates such as the HSK or the GED/A-level and wish to follow their progress through statistics.
  • The "Hybrid" option option is intended for those who wish to have a human interaction while learning, as a boost or to ask questions on some grammar or vocabulary points to a coach.

How can I get to the next step?

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To unlock next steps, you need to subscribe and to complete every game within a step with at least 80% of success.

Where can I find my certificates?

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To get your certificates, go to ''My account'', tab ''Certificate''.

How can I cancel my subscription?

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To cancel your subscription, simply send an e-mail with your ID to the following address: contact@globespeaker.com

Can I pay using Wechat/Alipay?

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It is not possible to pay using Wechat, but you can pay using Alipay.

Are subscription plans available as part of the CPF (Personal Training Account)?

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No, subscription plans on our website are tailored for individuals, but we do offer courses as part of the CPF. Find all our CPF courses here:

CPF

Is my subscription automatically renewed?

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Yes, all subscriptions (monthly or annual) are automatically renewed on the date of subscription.

If I cancel my subscription, will I lose my progress?

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No, your progress is saved and you can pick up where you left off anytime.

Can I subscribe only for a month?

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Yes, but as our subscriptions are automatically renewed, you will need to send a cancellation request via email before the end of your trial.

Can I print the vocabulary?

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No, currently it is not possible to print the vocabulary from the steps.

Does Globe Speaker offer any training for professional?

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Yes, Globe Speaker allows you to improve in your own professionnal field thanks to thematic units and dedicated CPF trainings.

How does my subscription work?

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There are no obligation to purchase our subscriptions, but you will be automatically resubscribed by tacit renewal depeding on your plan.. For more information, you can review our General terms and conditions: https://globespeaker.com/en/terms 

Is Globe Speaker a certified training organisation?

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Yes, we are registered as a training organisation under the number: 76-34-10201-34.

We also obtained the Qualiopi accreditation N° 5-0616.

If I can't use the CPF (Personal Training Account), can I still train with you?

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Yes, you can take a course on our platform and take the BRIGHT or the DCL exam as an independent candidate.

I am a company and I want to provide training for my employees, is this possible?

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Yes, we have a tailor-made offer, simply contact us via the following form: https://globespeaker.com/en/contact

How can I play?

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In order to play on the website, you need an account. You don't have an account yet? Go to the home page and click on "Sign up".

Once you have registered, go to the site's home page, log in to your account, and then proceed as followed:

  1. Choose the language you want to learn
  2. Select a section
  3. Choose a step
  4. Start a game

How can I create an account?

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On the home page click on "Sign up" and then:

  1. Select a subscription
  2. Fill in your login details
  3. Validate your registration

Sound does not work, what can I do?

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On some phones, the silent mode turns the sound off automatically. Try your ring mode.

Can I use my CPF (Personal Training Account) account?

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Yes, we offer certified training courses eligible for the CPF. You can find more information here: Plateforme CPF

My microphone is not working, what can I do?

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It is possible that the problem comes from the default configuration of your browser. Depending on your browser, you can activate it by following the links below:

  • Safari: https://support.apple.com/en-gb/guide/safari/ibrwe2159f50/12.0/mac/10.14
  • Chrome: https://support.google.com/chrome/answer/2693767?co=GENIE.Platform%3DDesktop&hl=en&fbclid=IwAR00xtoXWikZIsXVr3FUorg5F3DIjVeY8zZwnHYLZ2cqU3kR7O91xsgJ58U

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Quel est le niveau dans chaque langue ?

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Actuellement, nous comptons les niveaux suivants :

- Anglais du A0 au B2 (138e marche)

- Chinois du A0 au C2 (510e marche)

- Espagnol du A0 au A2 (41e marche)

- Italien du A0 au A2 (65e marche)

- Russe du A0 au A2 (41e marche)

- Français langue étrangère A0 au A2 (70e marche)

- Arabe du A0 au A1 (26e marche)

- Japonais du A0 au A1 (31e marche)

Ceci est en évolution constante.

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